You can fill the form on contact us, we will reach out to you as soon as possible.
Yes, we offer free worldwide shipping on orders over USD 49.
Orders are usually processed within 1–3 business days. Once shipped, you can find tracking information directly in your account—no need to email us separately.
Most orders arrive within 7–9 business days worldwide. Delivery times may vary depending on your location and local logistics.
Yes, we offer international shipping to selected regions. Shipping fees are the same across all available countries. You can check if your location is supported during checkout.
Depending on your location, your order will be shipped from either Taiwan or the United States. Our system automatically selects the most efficient fulfillment center.
If your order hasn’t shipped yet, please fill out the Contact Us form on our website. We’ll do our best to help.
If your item arrives damaged, we’ll gladly offer a replacement or refund. Please contact us within 7 days of delivery with photos using our Contact Us form.
Yes! Our pyramid tea bags are made from PLA, a plant-based and fully biodegradable material that's more eco-friendly.
No. We don’t use any artificial flavoring. The aroma and taste come purely from the tea leaves and traditional processing methods.
Yes, we use whole-leaf tea as the base for all our tea bags. For strip-shaped or bud-type teas like black, green, or white tea, the leaves are gently cut to fit into the bag—but never reduced to dust or fannings. We use only quality whole leaves to ensure the flavor remains rich and and layered as the tea unfurls during steeping.
Each tea has its own ideal temperature and steeping time. You’ll find detailed instructions on every product page.
The main difference lies in the harvesting method. Our hand-harvested teas tend to have a more delicate and refined taste, while our premium selected teas offer a bolder, more robust flavor. Each brings out a different expression of the leaf.
Our teas are grown and crafted in Taiwan, where we’ve been perfecting the art of tea for three generations.
“Mua Yik” (滿溢) means “overflowing blessings.” It’s our way of sharing warmth, clarity, and care—one cup at a time.
Yes! We offer a variety of gift-friendly tea sets—perfect for holidays, birthdays, or a moment of self-care.